Welcome to Orinova LLC

At Orinova LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, orinova.store.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit our site, we may collect different types of information to provide you with a seamless shopping experience. This includes:

1. Personal Information

When you make a purchase or create an account, we collect the following personal information:

  • Contact Information: Your name, email address, phone number, and shipping/billing address.
  • Payment Information: Details like credit card numbers, which are securely processed by our payment partners.
  • Account Details: If you choose to create an account, we collect your username and password.

2. Device and Usage Information

We automatically collect certain information about your device and how you interact with our site. This is referred to as Device Information and includes:

  • Device Details: Your IP address, web browser type, and operating system.
  • Usage Patterns: Information about the web pages or products you view (such as outdoor sofas, fire pits, and bistro sets), the links you click, and how long you spend on our site.
  • Referral Information: The website or search terms that led you to our site.

We collect this information using technologies like log files, web beacons, tags, and pixels to improve our website and better understand our customers.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Your Orders: We use your Personal Information to process and ship your orders, provide invoices, and send you order confirmations.
  • Customer Support: To respond to your inquiries and provide efficient customer service.
  • Website Improvement: We use Device Information to analyze how our customers browse the site, which helps us to enhance its functionality and optimize our marketing campaigns.
  • Marketing and Advertising: With your consent, we may send you targeted advertisements or promotional communications about our products.
  • Fraud Prevention: We screen orders for potential risk and fraud, particularly using your IP address.
  • Legal Compliance: To comply with applicable laws and regulations, or to respond to a subpoena, search warrant, or other legal requests for information.

Sharing Your Personal Information

We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with third-party service providers who assist us in operating our business. These partners help us with tasks like:

  • Payment Processing
  • Shipping and Logistics
  • Website Analytics (e.g., Google Analytics)

We only share information necessary for them to perform their services. We may also share your information to comply with legal obligations or to protect our rights, property, or safety.

Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us using the details below.

Data Retention

When you place an order, we will keep your order information in our records unless and until you ask us to delete this information.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post any updates on our website.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Orinova LLC

Support: 24/7

Business Hours: 9:00 AM to 6:00 PM

Business Days: Monday – Friday

Email: info@orinova.store

Phone: +1 (657) 578-6746

Address: 314 Maple Ave, Greenfield, CA 93927, USA